Bark Chews Return Policy
At Bark Chews, we stand behind our products and want every dog to feel their best. If you or your pup aren’t satisfied, we’re here to help.
90-Day Satisfaction Guarantee
We offer a 90-day satisfaction guarantee on all Bark Chews products.
If you’re not happy with your purchase for any reason, simply contact us within 90 days of receiving your order, and we’ll help make it right.
How Returns Work
To start a return or refund request, please email our support team at:
Include:
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Your order number
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The email used to place the order
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A brief note about the issue
Our team will review your request and respond within 24 hours.
Refund Eligibility
Refunds may be issued for:
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Products that arrive damaged or defective
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Orders that were incorrectly fulfilled
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Customers who tried the product but were not satisfied
Depending on the situation, we may offer:
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A replacement product
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A store credit
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A refund to the original payment method
Promotional Offers
For promotional bundles such as Buy 2 Get 1 Free, refunds may be adjusted based on the promotional pricing.
Subscriptions
If you have an active Subscribe & Save order, you may cancel or modify your subscription anytime through your account or by contacting support.
Processing Time
Once approved, refunds are typically processed within 5–10 business days, depending on your bank or payment provider.
Our Promise
We created Bark Chews to help dogs stay active, comfortable, and happy. If you ever have questions about your order or your dog’s progress while using our chews, our team is always happy to help.
Your dog’s comfort means everything to us.